🔒 Legal Document

7basa's Privacy Policy

Your personal information is of the utmost importance to us — here we transparently explain how it is collected, used, and kept secure with SSL encryption.

Last updated: 2026

This Privacy Policy ("Policy") applies to the 7basa platform and all associated services. By using the 7basa website or creating an account, you are considered to have accepted the terms of this Policy. We place the highest priority on user privacy and are committed to protecting your information. Please read this document carefully and contact [email protected] if you have any questions.

In this Policy, "we", "our", or "7basa" refers to the entity operating the platform; "you" or "user" refers to any person using our services.

Section 01

What Information We Collect

1.1

Information You Provide Directly

When you register an account on 7basa, use our services, or contact us, we may collect the following information:

Full name and date of birth (for age verification — services are provided only to those aged 21 or above).
Email address and contact details.
Government-issued identification details for identity verification.
Financial transaction information — such as records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer.
Information provided when contacting us via live chat or email.

1.2

Automatically Collected Information

When you use our platform, we automatically collect certain technical information:

IP address and device type.
Browser version and operating system information.
Log data on which pages were visited and how long was spent on them.
Information obtained through cookies and similar tracking technologies.
Device identifier information.

We never collect unnecessary or excessive information — only what is required to provide our services.

Section 02

How Collected Information Is Used

2.1

Primary Purposes of Use

7basa uses your information for the following legitimate purposes:

Creating, managing, and verifying accounts.
Processing deposits and withdrawals.
Providing you with bonuses, promotional offers, and VIP benefits.
24/7 customer support — assistance in Bengali and English via live chat and email.
Ensuring platform security and preventing fraud.
Meeting legal and regulatory obligations.

2.2

Service Improvement and Analytics

We use aggregated analytical data to improve our platform's performance and user experience. No personally identifiable information is disclosed to third parties in this process.

2.3

Communications and Notifications

We may contact you at your registered email address regarding important updates related to your account, transaction confirmations, or relevant offers. You may opt out of marketing communications at any time.

Section 03

Sharing Information with Third Parties

3.1

We Do Not Sell Your Information

7basa never sells or rents your personal information to third parties. Our business model relies directly on providing services to users — your privacy is the foundation of our trustworthiness.

3.2

Cases of Limited Sharing

We may share information only in the following specific circumstances:

Payment processors: The minimum necessary information is shared with the relevant service provider to complete transactions via bKash, Nagad, Rocket, or bank transfer.
Technology partners: Technology partners required to operate the platform process information only within their defined scope and are bound by strict confidentiality agreements.
Legal obligations: Information may be disclosed when required under a court order, a lawful request from a government authority, or applicable law.
Fraud prevention: In specific investigations to protect platform security and the safety of other users.

All third parties we work with are contractually obligated to comply with international data protection standards.

Section 04

Data Security Measures

4.1

Technical Security

7basa uses industry-standard technology to protect your information:

SSL Encryption: 256-bit SSL/TLS encryption is active across our entire platform, keeping your information fully secure during transmission and receipt.
Encrypted databases: All sensitive information collected is stored in encrypted infrastructure.
Access controls: Only authorised personnel have access to specific data, and all access is logged.
Regular security testing: Regular security audits and vulnerability assessments are conducted on our systems.

4.2

User Responsibilities

Data security is a shared responsibility. You are advised to take certain precautions on your end:

Never share your password with anyone.
Log out of your account after using a public or shared device.
Notify our support team immediately if you notice any suspicious activity.
Use a strong and unique password.

Section 05

Cookies and Tracking Technologies

5.1

What Cookies Are and Why They Are Used

A cookie is a small data file stored in your browser. 7basa uses cookies for the following purposes:

Maintaining your login state and ensuring account security.
Remembering user preferences and settings.
Analysing and improving platform performance.
Preventing fraud and unauthorised access.

Types of Cookies

Essential cookies: Necessary for the basic functionality of the platform. Without these, the service does not work properly.
Functional cookies: Enhance your preferences and personalised experience.
Analytical cookies: Collect usage statistics about the platform — however, this data does not directly identify any individual.

5.2

Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may affect certain key features of the platform.

Section 06

Data Retention Period

6.1

How Long Information Is Kept

7basa retains user information only for as long as necessary:

While the account is active: Necessary information is retained throughout the period the account remains active.
After account closure: Information may be retained for a specified period in accordance with legal obligations and financial record-keeping requirements.
Marketing data: Until you withdraw your consent or for a specified period.

After the designated period, information is securely and permanently deleted or anonymised, so that you cannot be identified in any way.

Section 07

Your Rights and Choices

7.1

Your Rights Regarding Your Information

As a 7basa user, you have several important rights over your own information:

Right of access: You have the right to know what information we hold about you.
Right to rectification: You may request that any inaccuracies in your information be corrected.
Right to erasure: In certain circumstances, you may request that your data be deleted (beyond the limits of legal obligations).
Right to object to processing: You may object to your information being used for marketing or other specific purposes.
Right to data portability: In certain circumstances, you may request your data in a structured, readable format.
Right to withdraw consent: You may withdraw your consent to any data processing based on consent at any time.

7.2

How to Exercise Your Rights

To exercise any of the rights listed above, email [email protected] or contact the platform's 24/7 live chat service. We will process your request as promptly as possible.

We may ask for some verification information to confirm your identity — this is solely to protect your account.

Section 08

Protection of Minors

8.1

Prohibition for Those Under 21

7basa provides services only to individuals aged 21 or above. We do not knowingly collect or process information from any minor. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If you know or suspect that a minor is using 7basa, please notify us immediately at [email protected].

Section 09

Policy Changes and Updates

9.1

Notice of Changes

7basa may update this Privacy Policy from time to time — due to changes in technology, the addition of new services, or legal requirements. When significant changes are made, we will:

Send a notification to your registered email address.
Display a special notice on the website.
Update the "Last updated" date at the top of this page.

If you continue to use the platform after an update, you are considered to have accepted the revised Policy. We therefore recommend reviewing this page periodically.

9.2

Previous Versions

To view previous versions of this Policy, contact [email protected]. We are able to provide archived versions.

Section 10

Applicable Law and Dispute Resolution

10.1

Legal Framework

This Privacy Policy and the processing of your personal information are governed by internationally recognised data protection principles and applicable law. The law of the applicable jurisdiction will be followed in the interpretation and application of this Policy.

10.2

Dispute Resolution

If you have any privacy-related complaint or dispute, please contact our support team first. We will try to provide a written response to your complaint within 7 business days. If it cannot be resolved directly, the matter can be settled through the appropriate authority.

For any privacy concerns or questions: email us at [email protected] or use our 24/7 live chat service.

Questions about Privacy?

For any questions about 7basa's privacy policy or your information, our 24/7 support team is always ready — in Bengali and English.

Chat with Us on Live Chat